Terms & Conditions

1. Introduction

Welcome to QuickWills UAE. These Terms and Conditions ("Terms") govern your use of our website and services provided by QuickWills UAE ("Company", "we", "us", or "our") for preparing ADGM and ADJD will documents in the United Arab Emirates.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Service Description

QuickWills UAE provides an online platform for preparing will documents for two Abu Dhabi routes — the Abu Dhabi Global Market (ADGM) Courts and the Abu Dhabi Judicial Department (ADJD) Civil Family Court — in the UAE.

Our services include will document preparation software, document generation, Arabic translation, and guidance on the legal execution process for your selected court route. We do not provide legal advice or representation.

3. Eligibility

To use our services, you must:

• Be at least 21 years of age
• Have legal capacity to enter into contracts
• Meet the jurisdictional requirements for creating a will in your chosen UAE jurisdiction
• Provide accurate and complete information
• Own assets in the UAE that require will coverage

4. Account Registration and Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorised access
• Providing accurate and up-to-date information

We reserve the right to suspend or terminate accounts that violate these Terms or pose security risks.

5. Payment Terms

5.1 Platform Fees

Our platform fees are:

• Estate & Guardianship Will: AED 1,500
• Estate Only Will: AED 1,200
• Guardianship Only Will: AED 950

The platform fee includes:

• Complete will document preparation process
• Document generation
• Arabic translation included
• Edits before finalisation
• Account access while the service is active
• Email, WhatsApp and live-chat support

5.2 Additional Costs

The following costs are not included in our platform fee:

• Government/court registration and notarisation fees, paid directly to the relevant court (approximately AED 1,520 for ADGM, or AED 950 for ADJD)
• Legal consultation fees (if chosen)

5.3 Refund Policy

If you are not satisfied with our service, please contact us at support@quickwills.ae. Refund requests are reviewed on a case-by-case basis. Except as provided under the ADJD acceptance guarantee below, refunds do not apply to government fees or third-party service costs.

5.4 ADJD Acceptance Guarantee

If the ADJD Civil Family Court declines to register a will prepared through our platform, we will refund the platform fee you paid for that will in full. If ADJD collected its registration fee for that application and does not return it, we will reimburse that fee as well, so you are not out of pocket.

• To claim, contact us at support@quickwills.ae within 90 days of your purchase and include ADJD's rejection notice or correspondence.
• The guarantee does not apply where registration fails because of inaccurate or incomplete information you provided, because ADJD's filing or notarisation steps were not completed, or where you chose not to proceed.
• For mirror wills, the refund covers the affected will's share of the pair payment, or the full payment if neither will can proceed.

The guarantee covers registration only. It is not a warranty about how a registered will is applied, interpreted, or given effect by any court or authority in the future.

6. Limitation of Services

6.1 What We Provide

• Document preparation software and templates
• Guidance on legal requirements
• Information about the execution process
• Customer support for platform usage

6.2 What We Do Not Provide

• Legal advice or attorney-client relationships
• Tax planning or financial advice
• Additional translation services beyond included service
• Notarisation services (must be done through courts)
• Will execution or witnessing services
• Legal representation in disputes

7. User Responsibilities

You are solely responsible for:

• Ensuring the accuracy and completeness of all information provided
• Understanding the legal requirements for will execution in your jurisdiction
• Properly executing your will according to legal requirements
• Reviewing the translated will before execution
• Completing the notarisation process
• Updating your will as circumstances change
• Consulting with legal professionals when needed

8. Data Privacy and Security

We take data protection seriously:

• All data is encrypted in transit and at rest
• We comply with UAE data protection laws and GDPR
• Personal information is never shared without consent
• Regular security audits and monitoring
• Data retention policies align with legal requirements

For detailed information about data handling, please see our Privacy Policy.

9. Intellectual Property

All platform content, including but not limited to:

• Software and technology
• Document templates and forms
• Educational content and guides
• Branding and design elements

Remains the exclusive property of QuickWills UAE. You may not copy, modify, distribute, or create derivative works without explicit written permission.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimer

Our platform provides tools and guidance but does not guarantee the legal validity of documents created. The effectiveness of your will depends on proper execution according to applicable law and your specific circumstances.

10.2 Limitation of Liability

To the maximum extent permitted by law, QuickWills UAE's total liability shall not exceed the amount paid for our services. We are not liable for consequential, indirect, or punitive damages, including but not limited to loss of inheritance, family disputes, or legal complications.

11. Indemnification

You agree to indemnify and hold QuickWills UAE harmless from any claims, damages, or expenses arising from your use of our services, including but not limited to improper will execution, inaccurate information, or failure to comply with legal requirements.

12. Termination

We may terminate or suspend your access to our services:

• For violation of these Terms
• For fraudulent or illegal activities
• For non-payment of fees
• At our discretion with reasonable notice

Upon termination, you retain access to previously downloaded documents but cannot create new wills or access platform features.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved through the courts of Dubai, UAE, or through binding arbitration as we may elect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or platform notifications. Continued use of our services after changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms, please contact us:

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.